Support

At Odyssey, our number one priority is ensuring that we fulfill our customers’ needs, and constantly exceed their expectations. Our top-notch cybersecurity support services, designed to address our customers’ needs by providing flexibility and scalability, help organizations regardless of industry, size or complexity to make optimal choices under any circumstances, at any given time.

Having these in mind, we offer the following Support Schemes:

Incident Response

Support Type Support Description Contact Details
Incident Response and
Forensic Investigations (IR)
Incident Response for addressing and managing a security breach or Denial-of-Service Attack. (On demand) Available to provide assistance 24/7 via the Incident Response hotline at the following numbers:

  • Cyprus: +357 22 463600
  • Greece: +302 10 6565200
  • USA: +120 19 058356

ClearSkies™ SaaS NG SIEM & Managed Security Line of Services

Support Type Support Description Contact Details
ClearSkies™ SaaS NG SIEM ClearSkies™  SaaS NG SIEM Available to provide assistance 24/7 via: ClearSkies™ SaaS NG SIEM hotline at the following numbers:

  • Cyprus: +357 22 463600
  • Greece: +302 10 6565200
  • USA: +120 19 058356

Email support through our ticketing system

Managed Security Line of Services Managed Security Line of  Services
Security Operation Center (SOC)
Available to provide assistance 24/7 via: ClearSkies™ SaaS NG SIEM hotline at the following numbers:

  • Cyprus: +357 22 463600
  • Greece: +302 10 6565200
  • USA: +120 19 058356

Email support through our ticketing system