Support

At Odyssey, our number one priority is ensuring that your make optimal security decisions under any circumstances, at any given time. Our reputable Support Services are designed to address your needs by providing flexibility and scalability, regardless of your organization’s industry, size or complexity.

We offer the following Support Schemes

Incident Response

Support Type Support Description Contact Details

Incident Response and Forensic Investigations (IR)

You get support for your Incident Response and your Forensic Investigations (IR). This service is valuable for addressing and managing a security breach or Denial-of-Service Attack against your organization. (On demand)

Available to provide assistance 24/7 via the Incident Response hotline at the following numbers:

Cyprus: +357 22 463600
Greece: +30 210 6565200
USA: +1 201 905 8356

ClearSkies™ Cloud SIEM & Managed Security Line of Services

Support Type Support Description Contact Details

ClearSkies™ Cloud SIEM

You get support on properly configuring, managing and maintaining your ClearSkies™ Cloud SIEM.

Available to provide assistance 24/7 via the ClearSkies™ Cloud SIEM hotline at the following numbers:

Cyprus: +357 22 463600
Greece: +30 210 6565200
USA: +1 201 905 8356

Email support through our ticketing system

Managed Security Line of Services

You get support related to your Managed Security Line of Services and your
Security Operation Center (SOC).

Available to provide assistance 24/7 via the ClearSkies™ Cloud SIEM hotline at the following numbers:

Cyprus: +357 22 463600
Greece: +30 210 6565200
USA: +1 201 905 8356

Email support through our ticketing system