Support
At Odyssey, our number one priority is ensuring that your make optimal security decisions under any circumstances, at any given time. Our reputable Support Services are designed to address your needs by providing flexibility and scalability, regardless of your organization’s industry, size or complexity.
We offer the following Support Schemes
Incident Response
| Support Type | Support Description | Contact Details |
|---|---|---|
|
Incident Response and Forensic Investigations (IR) |
You get support for your Incident Response and your Forensic Investigations (IR). This service is valuable for addressing and managing a security breach or Denial-of-Service Attack against your organization. (On demand) |
Available to provide assistance 24/7 via the Incident Response hotline at the following numbers: Cyprus: +357 22 463600 |
ClearSkies™ Cloud SIEM & Managed Security Line of Services
| Support Type | Support Description | Contact Details |
|---|---|---|
|
ClearSkies™ Cloud SIEM |
You get support on properly configuring, managing and maintaining your ClearSkies™ Cloud SIEM. |
Available to provide assistance 24/7 via the ClearSkies™ Cloud SIEM hotline at the following numbers: Cyprus: +357 22 463600 Email support through our ticketing system |
|
Managed Security Line of Services |
You get support related to your Managed Security Line of Services and your |
Available to provide assistance 24/7 via the ClearSkies™ Cloud SIEM hotline at the following numbers: Cyprus: +357 22 463600 Email support through our ticketing system |